It’s a known fact that many CSPs & MSPs are using multiple SD-WAN & SASE solutions to serve various segments of the enterprise market. However, this multi-vendor approach comes with a high maintenance cost because SD-WAN vendors have different interfaces and APIs to integrate with service providers’ customer onboarding and system configuration OSS/BSS.
While standards have been developed in an attempt to mitigate this challenge, the reality is that each vendor still has a siloed approach. In such a siloed environment, onboarding, coordinating and automating new services can be challenging.
CSPs aim to reduce costs and decrease time to revenue associated with provisioning and service activation using automation and orchestration.