The telecommunications industry is undergoing a significant transformation with key insights emerging, including the modernization of legacy systems. As many telecom companies have invested heavily in updating their outdated systems to support new services and improve operational efficiency, modernization is critical for keeping up with the speed of technological advancements while meeting evolving customer expectations.
Operators are grappling with the limitations of legacy systems – including outdated billing, charging, and OSS systems that lack the agility and scalability needed to support modern services such as 5G and NaaS, SASE and others. The challenge of integrating new systems with existing infrastructure further compounds this issue, often leading to operational inefficiencies and increased costs.