Training Video Series - Intraway

Symphonica Administration: The Big Picture

Welcome to Symphonica Administration: The Big Picture!

Course Overview


This video series will help you make sense of the Symphonica platform, and the main pieces that come together to make your service orchestration and activation processes simpler.

We will be covering from the very fundamentals of a service activation process, all the way to advanced features such as creating workflows and connectors using the design studio.

This course is designed to introduce Symphonica’s admin concepts to the absolute beginner. It requires no pre-requisites.



In this module, we will discuss what makes Symphonica different, how it is capable of accelerating time to market, and why communication service providers choose it. 

We will explore what Symphonica can do specifically, and what makes it so versatile, to enable the rapid adoption of different use cases. 

Finally, we will begin to have a sense of how the concepts of cloud computing and no-code platforms are the future of network automation.

Understanding Key Concepts - Part 1


In this module, we will discuss the concept of service orders, and its central role in the service activation process. 

We will begin to understand the concepts of the service catalog and service inventory. We will see some examples of how services are described in the catalog by their specifications, and how they are represented in the inventory.

We will also explore the service order management process, and the step by step flow, or business logic followed by Symphonica when receiving a new service order to process.

Understanding Key Concepts - Part 2


In part one, we talked about service orders, service specifications, service catalog, service inventory, and we had a good overall understanding of how the service order management process works.

In part two, we will recognize the difference between two types of services: the customer-facing and the resource facing services. 

We will introduce a new concept, the resources, and we will discuss how resources are related to services.

Finally, we will talk about the different types of orders and their use cases.