Proactive monitoring and support to keep your platforms and infrastructure running smoothly with our Intraway’s Application Managed Services.
Intraway’s Application Managed Services provide 24/7 proactive monitoring and support for your platforms and infrastructure, ensuring fault anticipation and service reliability.
Continuous oversight of platforms and infrastructure to detect and prevent issues before they impact services.
Alarms and alerts to anticipate and address faults promptly.
Assistance with internal ticket management, minor upgrades, device homologations, and more.
Ensuring high reliability through proactive maintenance and configuration adjustments.
24/7 oversight of platforms and infrastructure to ensure optimal performance and fault prevention.
Managing and resolving tickets related to Intraway products within the customer’s internal platform.
Executing minor software upgrades to keep systems up-to-date and secure.
Configuring network topology and adding servers (TFTP/HTTP) to maintain efficient operations.
Creating and modifying end-user services as required.
Ensuring new devices meet network standards and are fully operational.
Application Managed Service (AMS) involves the ongoing support, maintenance, and optimization of your business applications to ensure they are performing efficiently and securely. It reduces downtime, enhances performance, and allows your team to focus on core business functions rather than IT maintenance
Our service includes 24/7 monitoring, internal ticket support, minor upgrades, device homologations, service modifications, and network configuration.
We continuously monitor your platforms and infrastructure, using alarms to anticipate and address faults before they impact services.
We manage a wide range of applications, including web applications, enterprise software (ERP, CRM), cloud-based solutions, and custom-built software. Our expertise spans multiple platforms and industries, ensuring we can support the specific needs of your business.
We provide proactive updates and patch management to keep your applications secure and running smoothly. This includes regular monitoring for updates, testing patches in a staging environment, and implementing them in production to minimize disruptions.
