Miami, Florida: Intraway, a leading provider of advanced operations and business solutions (OSS/BSS), announced today that Mediacom, an award-winning cable television and communications provider in the US, has selected Intraway’s groundbreaking Quality of Experience (QX) active probing solution to be implemented across their network.
Intraway’s QX active probing solution is made up of two main components: the Intraway QX Server and Intraway QX Smart Probes. Combined, the QX Suite offers a wide catalog of tests that will provide Mediacom with a unified and complete picture of their customers. This solution actively measures and reports the behavior of a range of IP and OTT services, such as video streaming and other increasingly demanding applications, emulating the end-user’s experience in real-time. Intraway’s QX solution operates under the assumption that when it comes to customer experience, if you can’t measure it, you can’t improve it; thus this solution will allow Mediacom to turn their customers’ experience into real, actionable metrics.
Intraway Chief Innovations Officer Lucas Lodeiro stated: “We are very excited to announce that we have partnered with Mediacom, who have acquired one of our unique measuring and reporting solutions. We are confident that Mediacom’s implementation of our Quality of Experience solution will bolster Mediacom’s reputation as one of the top customer-focused cable operators in the United States.”
Intraway is a leading provider of advanced operations and business solutions (OSS/BSS) in the Americas, creating quick and flexible software that aids in the effective provision of mobile, wireless and wired network services. Headquartered in Buenos Aires, Argentina, Intraway partners with global telecommunications operators to improve the communications experience for millions of customers around the world. For more information, visit www.intraway.com.
Learn more about Intraway’s Quality of Experience (QX) solution by visiting the QX page on our website.