What is No-Code Provisioning Automation?

No-Code Provisioning Automation is the practice of creating software-based pre-defined procedures for the provisioning of information technology or telecommunications services without coding or requesting new software updates.

To enjoy the benefits associated with process automation, you need to choose the best no-code service provisioning solution. Find out more here.

This can be seen as a blog post for dummies. But sometimes it is what it takes to understand the full power of a statement at its core. With that in mind, let’s examine each part of that statement a little further:

Provisioning of information technology or telecommunications services

We can agree on what provisioning means in the telecommunications and IT world. But for those who do not, I think the simplest way to explain it is as follow:

Provisioning in the telecommunication and IT world, as stated in Wikipedia, involves the process of preparing and equipping a network to allow it to provide new services to its users.

What are examples of telecommunication services? Voice, Data, SMS, Voicemail, Netflix, Next Generation TV, Access to Tivo, Access to Netflix, etc. All those services over GPON, DOCSIS, 4G, 5G and more access networks.

In the IT world, it can be adding a new virtual machine, adding capacity, processing power, network access etc., etc.

A practice of creating software-based pre-defined procedures

The provisioning of services, which has been around since Alexander Bell invented the telephone, now “preparing and equipping a network” needs to follow procedures or processes in terms of organization lexicon, to be efficient.

First, standardization is required, meaning that the guys in charge of doing the provisioning have to do always the same things in the same order.

With standardization and APIs came the automation of those processes, so manual processes can at least be partially executed by software.

This is not something new. Communications Service Providers (CSPs) have been automating their provisioning services for quite some time. That process is so complex that specialized platforms were needed. So orchestration was required.

Without coding or requesting new software updates

Let’s assume that provisioning platforms are already deployed, and each individual service has at least one platform in the market that does exactly what is needed for that service. 

This is so true that inside CPS, silos were created. The platforms running in those silos were so specialized that problems arose when two domains previously unrelated joined together. Which platform was in charge of making the updates in their software to support what a company needed? Costly upgrades were required, time wasted, and many problems appeared. And what is more, other companies joining other domains and services were requesting a quite different subset of change requests.

No-code, at its core, means that orchestration platforms need to be designed to add a new service, a new connector, a new endpoint, new equipment, a new service integrated by API was required. It is a matter of configuring it. No need to change requests, timeless and tiresome processes, painful upgrades? 

Well, that is now a reality. No-code provisioning automation platforms such as Symphonica that were designed with the objective that CSPs can create such procedures without requesting those painful, time-demanding software releases.

To enjoy the benefits associated with process automation, you need to choose the best no-code service provisioning solution. Find out more here.

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