DOCSIS Device Provisioning is a provisioning solution to manage the end-to-end fulfillment of Broadband and Multimedia Services via Cable Modems and PacketCable™ E-MTAs.
Carrier Class Scalable Platform
Business Processes Automation
Proven Scalability and Reliability
Enhance Customer Experience
Maximize ARPU and Minimize Churn
DOCSIS AND PACKETCABLE DEVICE PROVISIONING
Full support of DOCSIS 1.1, 2.0, 3.0 and 3.1 and PacketCable 1.0, 1.5 and 2.0 maximizing Cablelabs® OSSI & RFI specifications to fill the gaps between the standards and the MSO business requirements.
QUICK & EASY SELF-ACTIVATION & SELF-CARE
End-to-End installation process automation for Broadband and Telephony services by implementing a full-featured Self-Provisioning website for CM activations and an impressive IVR system for PacketCable-based E-MTA activations. Installation quality guaranteed by checking it at the time of installation and blocking the activation until the signal quality is within the optimal range defined by the Service Provider.
AUTOMATIC FIRMWARE MANAGEMENT
Automatically updates the firmware version of devices every time a device is connected to the network. Upgrade scheduling or any other human intervention is not required to maintain the network up-to-date with the last homologated firmware.
FRAUD & NETWORK USAGE CONTROL
Automatically blocks cloned devices identifying the real customer and only blocking the illegal devices. Reports and alerts of actual customers uncapping their Cable Modems. Allows subscriber-specific port-filtering to avoid SPAM and other problems generated by worms and viruses.