From the very beginning, we have always paid attention to project delivery and customer satisfaction as shown through our core values, WOW with Excellence and Commitment and Become Trusted Advisors.
However, in 2013 we became fixated on the concept and committed ourselves to the promise of Amazing Delivery. We decided to set ourselves apart from the rest and evolve the industry by solving the familiar problem of most IT projects: missing deadlines, going over budget, or ending up doing something other than what the customer wanted.
Since then, Amazing Delivery has become our prime focus, our main strategic driver, and our brand promise. Every decision we take and every KPI we measure is specifically designed to improve on this point.
We have since created and refined innumerable processes, software solutions, and even new job positions, including our Customer Success Managers. Everything focused on continuously getting better and better, day after day.
We became so good at delivering on our promises that in 2016 we started proactively guaranteeing customer satisfaction on select new projects, with an unprecedented money-back guarantee.
Ask us about our Amazing Delivery promise. We look forward to WOWing you and your team on your next project!