The company will be present once again at this year’s TM Forum show, one of the most important events in the European IT Industry calendar. Intraway will showcase its state-of-the-art solutions, which help telecommunication service providers to improve their services while protecting their network investment.
Nice, France, June 2, 2015 – Intraway Corporation, a leading provider of software solutions for operations and business support (OSS/BSS) for telecommunications operators and service providers, will be part of this year’s TM Forum Live! The company will present its latest carrier grade, mission critical solutions, including:
- Internet of Things – generates new streams of revenue, attracts new customers and promotes customer loyalty
- Over the Top Monitoring – enables the service provider to monitor its services and its competitors too, all in real time
- Quality of Experience – measures the experience from the customer’s perspective in real time
- Real-Time Universal Service Activator – offers an unparalleled time to market and time to revenue for service fulfillment. All devices. All Services. In real time
One of Intraway’s innovative IoT solutions is its IP Video Surveillance offering, which allows cable operators and telecommunications service providers to monetize the opportunity of the home and business IP video surveillance sector, as well as adding value and defending their business from increasingly aggressive competitors. Specifically designed for communications services providers, the platform provides cloud-based, real-time video monitoring and recording services, thus generating innovative opportunities to generate new revenues, attract new customers and promote loyalty.
Intraway’s OTT monitoring solution helps service providers to be one step ahead of their competition, through a real-time customer support offer, for paid-TV multiscreen and hybrid services (connected to set-top boxes, DTH links and HFC networks), even when the service is provided through the operator’s external networks.
This product features a service assurance and reporting tool, similar to the tool for managed networks. It can work in centralized or distributed operations, with multi-currency and multi-country capabilities. The solution controls parameters such as device availability, Internet connectivity, ISP information, home connectivity, set-top box errors, hardware and software usage, operating system versioning, multimedia and DRM players and video quality of experience.
Intraway’s QX solution assures quality of experience and helps operators understand the perception of customers of the different business plans, providing the necessary knowledge to improve and grow.
By collecting metrics in several neutral points on the network, this tool allows the operator to see beyond traditional metrics, protocols, service levels and performance indicators to understand how users actually experience service. As a result, it helps to reduce call center costs, decreasing the number of complaints and truck rolls, along with other potential adverse consequences for the business.
“TM Forum Live! is the perfect opportunity to again get face to face with all the different players in the sector and showcase our portfolio of market-leading solutions, designed to help operators achieve maximum control of their services and position them at the forefront of technology, in a world filled with unprecedented challenges, new competitors and different rules. We are really excited about the opportunity because we have a wide range of innovative solutions that go to the center of what operators are looking for: new ways to provide better and more attractive multi-device bundled services to their customers, whilst still protecting the significant investment they have made in their networks,” said Richard Hubble, Intraway’s Regional VP for EMEA.
Intraway will be at booth # 23. To schedule a meeting and/or a demo, please contact us at intraway.com
Intraway convergent OSS, BSS and Network Control solutions improve Communications Service Providers’ customer experience and help achieve operational excellence, resulting in greater profitability, revenue growth and enhanced customer loyalty and acquisition.
The company delivers innovative, flexible software products that unleash the full potential and amazing capabilities of wireless and fixed networks while reducing costs and maximizing revenue integrity, improving time-to-market, quality and efficiency. For more information, please visit intraway.com.
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