Activation, Management and Fulfillment of Broadband and Multimedia Services

The solution automates business processes related to the activation, offering & delivery of the service, reducing operating costs and significantly accelerating the time-to-market of innovative offerings.
Based on TR-069 standard, Intraway Provisioning Suite includes self-provisioning of CPEs including customer´s account activation, remote management & update of CPEs, remote upgrade of firmware, CPE monitoring, CPE diagnostics, captive portal, etc.

Key Features

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xDSL Device Provisioning

Supports the full set of TR-069 Broadband Forum protocols.
Multiple provision scenarios supported, to fulfill the widest range of customer needs.
Multiple vendor CPE integration with no additional development.

Quick & Easy Self-Activation & Self-Care for Broadband Services

End-to-End provisioning process automation for broadband xDSL services.
Zero-touch provisioning with back-office systems integration.
Captive portal to support self-provisioning when back-office system integration is difficult or not possible.
Self-Care web site for customer self-management of products and services.

Automatic Firmware Management

Automatically updates the firmware version of devices every time a device is connected to the network.
Human intervention is not required to maintain the network up-to-date with the last homologated firmware.

Support automation via TR-069

CPE diagnostics supporting the complete set of TR-069 tests includes visual presentation of diagnostics & monitoring tasks.
Remote reset / reboot of CPEs & CPE re-configuration.
Quick fix scenarios to solve customer´s frequent problems with just one click.

Network Usage Control & CPE Monitoring

Continuous monitoring of single or groups of xDSL devices retrieves data for statistical analysis or event triggering.
Service Provider can enforce its own policies, as time intervals & parameters the CPE must notify, set of parameters the user can not modify, etc.
Event triggers to execute specific actions configured by the Service Provider, for example, a customer attempt to modify specific parameters.

Powerful Customer Support Web Site

CSR Web site provides quick and easy identification of subscriber problems and suggestions on what to do.
View of CPE´s activity log to better understanding of customer problems.
Allows executing maintenance operations, such as device reset and reboot, to solve problems.

Captive Portal & Debt Management

Powerful Debt-Management System that sends overdue subscribers to a captive portal that shows an on-screen message with a reminder of the situation or notices of pending termination.
Allows removable messages for recent overdue accounts and fixed captive portal messages for subscribers with a pending termination notice.
Allows on-screen messages for marketing or advertising campaigns.

Platform, Protocols and Languages

Flexible and secure users and profiles management.
Easy-to-understand, well-documented and flexible W3C-standard based SOAP Web Service for seamless northbound Integration.
Runs on Solaris and/or Linux environments.
Utilizes an Oracle Real Application Cluster Database.
Supports full redundancy, load balancing and geographical distribution.
Flexible architecture designed to customize the deployment according to the requirements of Service Providers.
Easy-to-understand and flexible license model that allows Service Providers to decide which modules to deploy based on their needs.