Automatic Firmware Management

Automatically updates the firmware version of devices every time a device is connected to the network.
Upgrade scheduling or any other human intervention is not required to maintain the network up-to-date with the latest homologated firmware.

Fraud & Network Usage Control

Automatically blocks cloned devices identifying the real customer and only blocking the illegal devices.
Reports and alerts of actual customers uncapping their Cable Modems.
Allows subscriber-specific port-filtering to avoid SPAM and other problems generated by worms and viruses.

Network Monitoring & Planning

SNMP continuous monitoring of CMTSs, Cable modems and E-MTAs.
Generates alarms and notifications when a network problem is detected, such as drastic traffic decrease or voice quality degradation.
Prevents service degradation by estimating and alerting when a node will be saturated based on current status and historic network usage metrics.
Allows network what-if analysis to plan network changes such as bandwidth duplication.

Powerful Customer Support Web Site

CSR Web site provides quick and easy identification of subscriber problems and suggestions on what to do.
Allows executing maintenance operations, such as device reset, to solve problems.
Identifies and shows if the subscriber is affected by a general problem in the area.
Shows historical power levels, SNR and other historical information for better trouble identification.

Captive Portal & Debt Management

Powerful Debt-Management System that sends overdue subscribers to a captive portal that shows an on-screen message with a reminder of the situation or notices of pending termination.
Allows removable messages for recent overdue accounts and fixed captive portal messages for subscribers with a pending termination notice.
Allows on-screen messages for marketing or advertising campaigns.

Value-added Internet Business Models

Traffic control and traffic-based billing allow the Service Provider to limit the usage of the network avoiding deep packet inspection and other controversial techniques.
Time control and time-based billing allow the Service Provider to provide different speeds at different times of day or at different days in a week.

Softswitch & Voicemail Provisioning

Automates provisioning of lines and voicemails in Multivendor Softswitch and Unified Messaging platforms. Intraway solution reaches all the elements to cover end-to-end provisioning of telephony services.
Intraway provides provisioning, management and Self-Care of lines, call features and voicemail accounts with an enhanced end-user portal that integrates all services.

Platform, Protocols and Languages

Flexible and secure users and profiles management.
Easy-to-understand, well-documented and flexible W3C-standard based SOAP Web Service for seamless northbound Integration.
Runs on Solaris and/or Linux environments.
Utilizes an Oracle Real Application Cluster Database.
Supports full redundancy, load balancing and geographic distribution.
Flexible architecture designed to customize the deployment according to the requirements of Service Providers.
Easy-to-understand and flexible license model that allows Service Providers to decide which modules to deploy based on their needs.