Self-Activation, Management and Fulfillment of Broadband and Multimedia Services

Intraway offers an end-to-end solution for Service Providers to deliver TV services, including multiple CAS-vendors Set-top Box Provisioning, OSS & Mediation, IPPV & OPPV Management, Prepaid TV, VOD Management, Self-Provisioning and Self-Care.

Key Features

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Set-top Box Provisioning

Full Integration with most CAS and TV Controllers such as Motorola®, Scientific Atlanta®, Nagravision® and Dalvi® among others, filling the gaps between business requirements and the sometimes basic TV platforms.
Provisioning Commands Prioritization to assure that the most important business processes are executed first.

Quick & Easy Self-Provisioning & Self-Care

End-to-End installation process automation by implementing a great user-experience Self-Provisioning IVR. Self-Care web site for customers Self-Management of their products and services.

IPPV Management & OPPV Self-Purchase

Mediates IPPV purchases records and sends the information to the BSS.
IVR and SMS for OPPV Self-Purchase allowing TV networks with no return channel an efficient way to promote PPV services.

Powerful Customer Support Web Site

CSR Web site for a quick and easy identification of subscriber problem.
Allows executing maintenance operations, such as Set-top Box refresh or clear parental control keys, to solve problems.

Debt Management

Powerful Debt Management system that sends the subscribers in arrears an on-screen message that shows the customer payment situation.
Removable and non-removable messages for subscribers in a short or long-term debt.
Allows sending on-screen messages for marketing or advertising campaigns.
Note: This feature is only available when the TV CAS or Controller provides the API to send on-screen messages or when the STB allows either tru2way or EBIF-based applications.

Proven Business Models

Regular TV services with Interactive applications such as on-screen bill, on-screen payment, messages, and more.
Pay-as-you-Go services withan End-to-End Self-Care IVR and an optional Prepaid-Card Management platform.
Straightforward integration with existing, external voucher management systems to use same card or payment system with all services.

Value-added Services Provisioning

VOD Subscriber Provisioning and Management already integrated with most VOD platforms such as SeaChange® or Concurrent®.
Caller ID on TV Subscriber Provisioning and Management already integrated with most accepted platforms in the market.

Platform, Protocols and Languages

Flexible and secure user and profile management.
Easy-to-understand, well-documented and flexible W3C standard-based SOAP Web Service for seamless northbound Integration.
Runs on Solaris and/or Linux environments.
Utilizes an Oracle Real Application Cluster Database.
Supports full redundancy, load balancing and geographic distribution.
Flexible architecture design to customize the deployment according to the requirements of Service Providers. Easy-to-understand and flexible license model that allows Service Providers to decide which modules to deploy based on their needs.