Home » Technical Support » Telephone Support

Telephone Support

In Intraway we consider that an excellent post sale support is as important as having an excellent product with hundred of features. For this reason we have created FasTrack, the online system for tracking requests for assistance or additional features.

If you have Internet access and your requirement is of level 2, 3 or 4, we recommend using FasTrack online, otherwise you can use FasTrack phone service dialing one of the following Support Centers:

North Support Center

Cases from North, Central Americas and Caribbean

Phone: +1 (516) 620-3890 ext. 300

South Support Center

Cases from South America

Phone: +54 (11) 4393-2091 ext. 300

Electronic Mail

In case of problems registering or consulting a request through the online or phone system, please send a mail explaining the issue to support@intraway.com. Please note that Customer Support staff can not open requirements sent by mail.