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Home » Company » News » Intraway to Integrate v.1 Labs Product Suite

Intraway to Integrate v.1 Labs Product Suite

August 14, 2006 Denver, CO.

Intraway Corporation and v.1 Labs announced today that the two companies have reached a definitive agreement that will see Intraway embed solutions from the v.1 Labs product suite designed to enhance customer satisfaction and reduce overall customer support costs.

Intraway will embed the v.1 Labs Diskless Self Installation Wizard tool into its current Cable Modem self-provisioning portal, allowing operators to activate new subscriber’s devices without the cost and burden of hardened media such as CDs.

The v.1 Labs Front Line Suite will also become an integral component in the Intraway Service Delivery Platform for DOCSIS® and PacketCable™ networks allowing operators to significantly reduce inbound call volumes as well as call-handling times.

“We are extremely pleased to be working with a world- class company like Intraway. We believe that the integration of our platforms will allow operators to control OPEX spending in a way that increases efficiency and subscriber satisfaction. Front Line has already demonstrated the ability to reduce inbound calls by as much as 35% and now coupled with the Intraway Service Delivery Platform we see even more savings for operators “, says Mike Earle, President and CEO of v.1 Labs.

“Most of our customers are focused on providing more control to their subscribers and they also were anxiously expecting this kind of functionality. We are glad to partner with v.1 Labs by bundling their products into our platform allowing our customers to drastically reduce their troublesome timings while achieving a better end-user experience”, says Leandro Rzezak, Managing Director of Intraway Corporation.

 

About v.1 Labs Inc.

Intraway to Integrate v.1 Labs Product Suite v1 Labs is an innovative leader in the development of enterprise software applications designed for Broadband, Digital Subscriber Line (DSL), Wireless and Dial-Up Internet Service Providers (ISP) to eliminate or significantly reduce subscriber call drivers. V.1 Labs product suite has demonstrated significant OPEX savings for operators around the world at a time where reducing costs of operations has become the major focus.

Founded in 2004 by software engineers, cable executives, and industry executives, v.1 Labs is rapidly becoming the provider of choice for operators looking for the reduction of supporting subscriber costs.

For further information please contact us at info@v1labs.com or Bruce MacNeil at bmacneil@v1labs.com.

 

About Intraway

Intraway Corporation, a leader in the service delivery and provisioning markets, offers products that automate, manage and monitor the whole lifecycle of each triple-play subscriber, allowing the most challenging MSO to offer new innovative products almost immediately.

Founded in 2000 by software engineers and industry executives, in a few years Intraway became the main provider of voice, data and video provisioning systems for the principal operators in South and Central America as well as in Mexico. Currently Intraway is entering the US and European markets having trials installed or being deployed in top tier cable operators.

For further information, please contact Intraway at info@intraway.com or visit its website at http://www.intraway.com.

 
 
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